Refund and Returns Policy

Return requests should be made within 7 days of delivery. The item must be unused, complete and returned with its original packaging and accessories.

Damaged or incorrect items

Contact support promptly with your order number and clear photos or video. Verified damaged or incorrect orders may qualify for replacement, store credit or refund.

Non-returnable items

Items damaged through misuse, liquid exposure, unauthorised repair or missing packaging may not qualify for return.

Refund processing

Approved refunds are sent to the original payment method after inspection. Bank processing times may vary.